This session empowers public library staff at all levels (including board members, and volunteers) to identify and embrace their capacity to make the library welcoming to families with young children. The training focuses on understanding the challenges faced by modern families and young children’s brain, physical, and social development, as well as exploring opportunities for all library staff to promote early literacy and encourage family engagement. Participants leave with strategies for providing excellent customer service to young children and their parents/caregivers.
Youth services staff MAY attend, but non-youth services personnel, including directors and trustees, SHOULD attend.
Angela Newman is the Youth Services and Outreach Consultant at the North
Country Library System. When she isn't providing resources, guidance, and
the occasional high-five to member libraries, she spends her time filling
OverDrive carts with upcoming fiction, adding books to her seemingly
endless TBR pile, and baking.